Tag Archives: SCRUM

Knowledge Management Must Be Responsive & Planned

As a follow up to my previous post, Knowledge Management is Organization Directed, Not Management Directed, I talked about how a knowledge management team’s priorities should be directed by the organization rather than solely by management.  In this post I wanted to expand upon that and explain the same concept in another way. In many ways, knowledge management is like an internal customer support team, who caters to the employees… Read More »